Privacy Policy
Last Updated: 0/8/01/2025
This Privacy Policy outlines how MASX ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from our website at masx.store (the “Site”).
Information We Collect
When you visit or interact with the Site, we collect specific types of information to provide and improve our services:
Device Information
Collected automatically through cookies, log files, pixels, or tags.
Examples include:
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Browser type
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IP address
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Time zone
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Cookie identifiers
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Pages viewed or clicked
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Search terms and interactions
Why we collect it:
To load the Site correctly, analyze performance, and improve your shopping experience.
Order Information
Collected when you place an order, sign up, or check out.
Examples include:
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Name
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Billing and shipping address
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Email and phone number
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Payment details (processed securely by Shopify)
Why we collect it:
To fulfill orders, process payments, send order confirmations, handle returns, screen for fraud, and offer customer service.
Customer Support
Collected when you reach out to us directly.
Examples include:
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Any personal or account-related details you voluntarily provide
Why we collect it:
To respond to your questions, issues, or feedback.
Sharing Your Information
We share your information with trusted third parties to provide our services:
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Shopify: Our online store is powered by Shopify Inc. You can view their privacy policy here: Shopify Privacy Policy.
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Legal Requirements: We may disclose personal data to comply with laws, respond to lawful requests, or protect our rights.
We do not sell your personal information.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website and understand usage patterns. Some are essential, while others support performance, analytics, and marketing.
Examples of cookies we may use:
| Cookie Name | Purpose |
|---|---|
| _secure_session_id | Navigation and session memory |
| cart | Tracks your shopping cart |
| checkout_token | Facilitates checkout process |
| _shopify_y, _shopify_s | Shopify analytics |
| _tracking_consent | Tracks your cookie preferences |
Behavioral Advertising
We may use your activity on the Site to offer you personalized ads on platforms like Google, Instagram, or Facebook.
Your Rights
GDPR – European Residents
If you are located in the European Economic Area (EEA), you have the right to:
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Access the personal data we hold
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Request corrections or deletions
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Object to or restrict certain processing
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Data portability
To exercise these rights, please contact us
Data Transfers:
Shopify stores your information on servers in Canada and the United States. Learn how Shopify complies with GDPR here: Shopify GDPR Guide
CCPA – California Residents
If you reside in California, you have the right to:
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Request what personal information we have collected
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Request deletion of your data
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Opt out of data sharing for advertising
Contact us to submit a request or designate an authorized agent.
Data Retention
We retain your order and account information unless you request its deletion. This is necessary for tax, legal, or customer service purposes.
Do Not Track
We do not modify our data practices based on “Do Not Track” signals, as there is no consistent industry standard.
Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with the date of the most recent revision.